Commonwealth Ombudsman

Takes complaints about administrative actions or decisions made by ACT and Commonwealth Government agencies or bodies. An independent, confidential and impartial body with recommendation powers if complaints are found to be justified.

The Commonwealth Ombudsman deals with complaints about Commonwealth Government departments and agencies, and is also the Ombudsman for:

• Private Health Insurance
• Overseas Students
• the Defence Force
• Immigration
• Law Enforcement
• the Postal Industry
• the Australian Capital Territory
• Norfolk Island

The Commonwealth Ombudsman is also responsible for:

• oversight of the Commonwealth Public Interest Disclosure scheme
• inspection and monitoring of controlled operations and surveillance devices