Department Of Justice

* Access to the victims services system through the statewide Helpline * Helpline staff offer information, advice and referrals to assist victims of crime in the state of Victoria * Information about legal services and financial assistance for victims of crime in the state of Victoria * Short-term counselling for victims of crime who are eligible via referral to local services. * The VSA funds a network of Victim Assistance and Counselling Programs throughout metropolitan and regional Victoria. These programs provide services to victims of crime both in person and by telephone * Outreach services, practical support, court support are all provided by VACP workers in response to individual needs.

Extra Phone: 1800 819 817 Free Call - Helpline

For TTY services, call (03) 8684 6740

To give information & support & referral to victims of crime

Appointment Required - Yes

Cost: Free

Locally based services across Victoria

Open: 8am - 11pm, Mon - Fri (except public holidays) 7 days per week

Publications: A Victims Guide to Support Services and the Criminal Justice System

Referral: Self referral, referral via Helpline. referal via police